FAQ’s
Lobby, Deposits, Withdrawals..
Welcome Bonus
How to redeem?
Register first and then click Lobby (in the main menu).
Once in the Lobby, go to Bonuses to activate your Welcome Bonus.
Club & Lobby Accounts Explained
Club Account
Register to create your Prestaslots Club Account.
You will use your own username (your email) and password to log into your club account.
Once registered, you will be able to make deposits, withdrawals and access your Lobby account credentials (PIN, Password and AuthLink).
Lobby Account
Your Prestaslots Lobby Account will be created automatically.
Simply log into your lobby account with your preferred login method. For more information on this, please scroll down to “Lobby Account Access”.
Lobby Account Access
AuthLink (automatic)
Automatically sign in with your AuthLink.
1. Login or Register if you haven’t done so yet
2. Go to My Account and click on PIN & Password to find your AuthLink
3. Click on the link and you’ll automatically be signed into your lobby account
Lobby Button (automatic)
PIN & Password (manual)
Manually sign in with your PIN & Password.
1. Login or Register if you haven’t done so yet
2. Go to My Account and click on PIN & Password to find your credentials
3. Sign into your lobby account by clicking here or visiting; https://prestaslots.games/login
Deposits & Withdrawals
How to deposit?
- Visit the Deposit page
- Type the amount to deposit
- Click on Add to Cart
- Checkout and complete payment
How long for credits to reflect?
From the time that you pay to the time that it takes for the credits to reflect in your balance, depends on how long it takes for the transaction to be confirmed on the blockchain.
In most cases it’ll take a few minutes but if the network is congested, then it may take up to a few hours. Either way, we will let you know once your order has been processed.
Underpaid Deposits!
If you paid less than the order total (underpaid), then your order will be manually revised and processed by our team at a later time.
How to withdraw?
- Visit the Withdraw page
- Type the amount to withdraw
- Click on Add to Cart
- Proceed to checkout
- Add your Bitcoin address
- Place order
Where do I find my Bitcoin address?
You’ll find it in your digital wallet (CashApp, Coinbase, PayPal..), it’ll be the receiving/deposit address.
Copy the address and paste it into the “Bitcoin payout address” section of the checkout page. We will send your winnings to your receiving address.
Payment
How do I pay?
We accept Bitcoin payments!
You can use any Bitcoin wallet to send your Bitcoin payment. Some popular wallet providers that allow you to buy and send Bitcoin are;
You’ll need to buy Bitcoin before you can send a Bitcoin payment and the above examples are some of the more popular ones that our players prefer to use.
How do I get paid?
Your winnings are paid in Bitcoin and you can easily swap your Bitcoin for cash on the Cash App, Coinbase or any crypto exchange of your choice.
Secure Payment
How safe is my payment?
We accept Bitcoin payments so not only is your payment safe, but your banking and card details are not at risk as these will not be needed or used to pay us in Bitcoin.
Best of all, Bitcoin payments are anonymous and private. This means that no one will know when you made a deposit or how much you withdraw when you win. Pretty sweet 🙂
Is Bitcoin safe?
Absolutely. The transaction itself is handled on Bitcoin’s secure network which has never failed or been hacked.
Bitcoin transactions are so secure that a transaction was made on the 10th of April 2020 worth approximately $1.1 billion! Read about it here…
Payout Process
When are payouts processed?
1. Withdrawals received from Mondays to Fridays, will be paid within 24-hours
2. Withdrawals received on Saturdays, Sundays and public holidays, will be processed the following business day
How long does it take to receive my winnings?
From the time that we pay you to the time that it takes for the funds to arrive, depends on how long it takes for the transaction to be confirmed on the blockchain.
In most cases it’ll take a few minutes but if the network is congested, then it may take up to a few hours.
Can I track the transaction status?
Yes. We will forward a link where you can view the transaction details for each withdrawal order including the Transaction ID (TXID) and the confirmation status.
